Check that it's not muted, that cables are plugged in properly, and that the sound card is detected.
Projek Dokumentasi GNOME
gnome-doc-list@gnome.org
Andika Triwidada
andika@gmail.com 2011, 2012, 2013.

# Saya tak bisa mendengar suara apapun pada komputer

If you can't hear any sounds on your computer, for example when you try to play music, try these troubleshooting steps to see if you can fix the problem.

# Make sure that the sound is not muted

Click the sound icon on the top bar (it looks like a speaker) and make sure that the sound is not muted or turned right down.

Some laptops have mute switches or keys on their keyboards—try pressing that key to see if it unmutes the sound.

You should also check that you haven't muted the application that you're using to play sound (e.g. your music player or movie player). The application may have a mute or volume button in its main window, so check that. Also, click the sound icon on the top bar and choose Sound Settings. When the Sound window appears, go to the Applications tab and check that your application is not muted.

# Periksalah apakah speaker dinyalakan dan tersambung dengan benar

If your computer has external speakers, make sure that they are turned on and that the volume is turned up. Make sure that the speaker cable is securely plugged into the "output" audio socket on the back of the computer. This socket is usually light green in color.

Some sound cards are able to switch which socket they use for output (to the speakers) and input (from a microphone, for instance). The output socket may be different when running Linux than on Windows or Mac OS. Try connecting the speaker cable to the different audio sockets on the computer in turn to see if that works.

Hal terakhir untuk diperiksa adalah bahwa kabel audio tertancap dengan baik di belakang speaker. Beberapa speaker memiliki lebih dari satu masukan juga.

# Periksalah apakah perangkat suara yang benar sedang dipilih

Some computers have multiple "sound devices" installed. Some of these are capable of outputting sound and some are not, so you should check that you have the correct one selected. This might involve some trial-and-error to choose the right one.

Klik ikon suara pada bilah puncak dan pilih Pengaturan Suara.

In the Sound window that appears, go to the Output tab. Make a note of which device and which profile are selected (so you can return to the default selections if changing them doesn't work).

For the selected device, try changing the profile—play a sound after you change the profile to see if it works. You might need to go through the list and try each profile.

If that doesn't work, you might want to try doing the same for any other devices that are listed.

Try changing the Connector option in the Output tab.

# Periksalah bahwa kartu suara terdeteksi dengan benar

Kartu suara Anda mungkin belum terdeteksi secara benar. Bila ini terjadi, komputer Anda akan mengira bahwa dia tak dapat membunyikan suara. Alasan yang mungkin mengapa kartu tak terdeteksi secara benar adalah karena penggerak bagi kartu tak terpasang.

Ke ringkasan Aktivitas dan buka suatu Terminal.

Ketikkan aplay -l dan tekan Enter.

Daftar perangkat akan ditunjukkan. Bila tak ada perangkat keras pemutar, berarti kartu suara Anda belum terdeteksi.

If your sound card is not detected, you may need to manually install the drivers for it. How you do this will depend on the card you have.

You can see what sound card you have by using the lspci command in the Terminal. You may have to run lspci as superuser; either type sudo lspci and type your password, or type su, enter the root (administrative) password, then type lspci. See if an audio controller or audio device is listed—it should have the sound card's make and model number. lspci -v will show a list with more detailed information.

You may be able to find and install drivers for your card. It's best to ask on support forums (or otherwise) for your Linux distribution for instructions.

If you can't get drivers for your sound card, you might prefer to buy a new sound card. You can get sound cards that can be installed inside the computer and external USB sound cards.