%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC %# <sales@bestpractical.com> %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => loc('Modify people related to ticket #[_1]', $Ticket->id) &> <& /Elements/Tabs &> % $m->callback(CallbackName => 'BeforeActionList', Actions => \@results, ARGSRef => \%ARGS, Ticket => $Ticket); <& /Elements/ListActions, actions => \@results &> % $m->callback( CallbackName => 'FormStart', ARGSRef => \%ARGS ); <&| /Widgets/TitleBox, title => loc('Modify people related to ticket #[_1]', $Ticket->Id), width => "100%", color=> "#333399", class=>'ticket-info-people' &> <& Elements/EditPeople, Ticket => $Ticket, UserField => $UserField, UserString => $UserString, UserOp => $UserOp, GroupString => $GroupString, GroupOp => $GroupOp, GroupField => $GroupField &> <&| /Widgets/TitleBox, title => loc("Modify who receives mail for ticket #[_1]", $Ticket->Id), width => "100%", color=> "#333399", class=>'ticket-info-squelch' &>

<&|/l&>The checked users may receive email related to this ticket depending on the action taken. Uncheck users to stop sending email to them about this ticket.

% for my $addr (sort keys %recips) {
- > <& /Elements/ShowUser, Address => Email::Address->parse($addr) &>
% }

<& /Elements/Submit, Name => 'SubmitTicket', Label => loc('Save Changes'), Caption => loc("If you've updated anything above, be sure to"), color => "#333399" &> % $m->callback(CallbackName => 'AfterForm', ARGSRef => \%ARGS, Ticket => $Ticket); <%INIT> my @results; my $Ticket = LoadTicket($id); $m->callback( TicketObj => $Ticket, ARGSRef => \%ARGS ); # Update the squelch list my %squelched = map {$_->Content => 1} $Ticket->SquelchMailTo; my %checked = map {$_ => 1} grep {defined} (ref $ARGS{'checked_recipient'} eq "ARRAY" ? @{$ARGS{'checked_recipient'}} : defined $ARGS{'checked_recipient'} ? ($ARGS{'checked_recipient'}) : ()); my @all = grep {defined} (ref $ARGS{'autorecipient'} eq "ARRAY" ? @{$ARGS{'autorecipient'}} : defined $ARGS{'autorecipient'} ? ($ARGS{'autorecipient'}) : ()); $Ticket->UnsquelchMailTo($_) for grep {$squelched{$_}} keys %checked; $Ticket->SquelchMailTo($_) for grep {!$squelched{$_} and !$checked{$_}} @all; # if we're trying to search for watchers and nothing else unless ($OnlySearchForPeople or $OnlySearchForGroup) { push @results, ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS); push @results, ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS); push @results, ProcessObjectCustomFieldUpdates( TicketObj => $Ticket, ARGSRef => \%ARGS ); $Ticket->ApplyTransactionBatch; } # Use the ticket's scrips to figure out the new list of recipients. my @txns = grep {defined} map {$Ticket->DryRun( Action => $_ )} qw/comment respond/; my %recips=(); for my $scrip (map {@{$_->Scrips->Prepared}} @txns) { next unless $scrip->ActionObj->Action->isa('RT::Action::SendEmail'); for my $type (qw(To Cc Bcc)) { $recips{$_->address} = 1 for $scrip->ActionObj->Action->$type(); } } for my $rule (map {@{$_->Rules}} @txns) { next unless $rule->{hints} && $rule->{hints}{class} eq "SendEmail"; for my $type (qw(To Cc Bcc)) { $recips{$_} = 1 for @{$rule->{hints}{recips}{$type}}; } } # Use tkt squelch list to get recipients who will NOT get mail: $recips{$_->Content} = 0 for $Ticket->SquelchMailTo; <%ARGS> $OnlySearchForPeople => undef $OnlySearchForGroup => undef $UserField => undef $UserOp => undef $UserString => undef $GroupField => undef $GroupOp => undef $GroupString => undef $id => undef